Dashboard

Real-time overview — click any number or chart to drill down into mentions

to
Total Buzz i
—
Brands Monitored i
—
Active Crises i
0
Sentiment Score i
—
Buzz Trend i
Daily mentions over time
Share of Voice i
Click a segment to view mentions
Top Negative Attributions i
Click a keyword to view mentions
Platform Breakdown i
Click a platform to view mentions
Top Mentions i
Most engaged posts
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Top Negative Mentions i
Latest flagged posts
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Share of Voice

Compare brand visibility across platforms

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SOV by Buzz i
Mention count per brand
Owned vs Non-Owned Buzz i
Official channels vs user-generated content
SOV by Interaction i
Total engagement per brand
SOV by Interaction (excl. Minigame) i
Engagement excluding minigame posts
SOV by Platform i
Brand share per platform (buzz count + SOV %)
BrandTikTokYouTubeFacebookInstagramThreadsTotal
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Mentions Explorer

Browse and filter all collected mentions

→
0 mentions
No mentions found

Crisis Monitor

Real-time crisis detection and alerting

Coming on 31/03/2026
Tính năng giám sát khủng hoảng sẽ sớm ra mắt

Campaigns

Track campaign performance and ROI

Coming on 31/03/2026
Tính năng theo dõi chiến dịch sẽ sớm ra mắt

Reports

Generate social listening reports matching client templates

to
Select date range and click Generate

Crawlers

Manage and monitor your data collection crawlers

Total
5
Active
0
Errors
0
Crawl Logs
Source Platform Status Found New Updated Rejected Total Cost $/Accepted Time
No crawl logs yet

Cost Management

Monitor and estimate crawling costs

to
Total Cost
$0
$ / New Mention
$0
Total Runs
0
New Mentions
0
Cost Trend
Daily cost & new mentions
Cost by Platform
Actual spend distribution
Cost by Brand
Brand Runs Total Cost Found New Updated Rejected $/New Mention
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Settings

Configure brands, sentiment, crisis rules and notifications

Brands
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Select a brand to view its sources & keywords
Activity Log
TimeActionBrandDetail
No activity yet
Add Sentiment Keyword
Add words to the sentiment dictionary
Sentiment Preview
Test sentiment scoring on sample text
Total Keywords
0
Positive
0
Negative
0
Sentiment Keywords Dictionary
WordSentimentWeightCategoryAction
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Total Categories
0
Attributed Mentions
0
Unattributed Negative
0
Add Attribution Category
Paid Detection Keywords
If post content or hashtags contain these keywords, it's classified as "Paid" (e.g. #ad, #sponsored, #quangcao)
Minigame Detection Keywords
Posts containing these keywords are tagged as minigame (excluded from SOV Interaction)
Crisis settings coming soon
Notification settings coming soon

Users

Manage user accounts and permissions

Coming soon